Monday 30th April 2007 10am – 4pm

Friends Meeting House, 173 Euston Road London

Main speakers:

Kirstie Blencowe POhWER ICAS

Adewale Kadiri Healthcare Commission Adewale’s presentation

Peter Mansell, Director for Patient Experience, National Patient Safety Agency:

Phillippa Thompson South East Advocacy Projects

Peter Walsh, AVMA – Action Against Medical Accidents: Peter’s presentation

Jon Wigmore, Complaints Manager, Guy’s and St Thomas’ Hospital: Jon’s presentation

ICAS joint presentation

Trust, assurance and safety: The regulation of health professionals

Department of Health Complaints Policy

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