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Author Archives: PhilMorgan

For the past 14 years Phil has been the leading authority on tenant and resident involvement in housing and communities. In his two senior roles as Chief Executive of TPAS and Executive Director of Tenant Services at the Tenant Services Authority, he has ensured tenant involvement is at the heart of the new Regulatory Framework and the work of social housing. He is a Wulvern Housing Board Member and working as a consultant, commentator and speaker.

Post Winterbourne View accountability and scrutiny will become even more important. I have attached links to a short article and a longer Case Study I’ve written looking at how resident scrutiny panels can drive improvement in housing and care for residents. This shows how a housing association providing housing and care services worked with their Resident Scrutiny Panel to look at care and housing services – new for housing! But it is new for care services too? Phil Morgan