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Author Archives: Peter Thorley

Patients still make enquiries at busiest hours, despite 24/7 online access · University of Warwick publishes first independent evaluation of one of the main providers of online consultation platforms · Targeting services at younger patients and those with general administrative enquiries could be most effective · “In reality, patients were seeking access to health care at the same times and for the same sort of problems than they did using traditional routes.” Says supervising author. Patients are using online consultations in the same way they would arrange a consultation via traditional means, a new independent evaluation by the University of […]
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