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Author Archives: Graham Brack

The genesis of this talk was in the realisation that my ideas have changed over thirty years, and rightly so. The days when healthcare professionals told the public what they were graciously going to do for them have gone, I hope; and I see now that some of the things I used to think were completely wrong. In fact, they are so wrong that I have managed to come to this conclusion without the need for my wife to point it out to me. In 2000 I decided that I was fed up with doing training courses that lasted a […]
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We don’t want more access to services, we want access to better services; more planned and less walk-in care; policies that promote patient-professional relationships; and systems shaped by clinical need rather than financial or managerial considerations. I have long been opposed to patient lists for pharmacies. My feeling is that having to ensure people come back because they want to encourages good service. But the modern advanced services such as Medicines Use Review and the New Medicines Service only work well if we have patient lists, and it’s very hard to drive standards up if we have no denominator for […]
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