The quality of health and social care provided to society’s most vulnerable should never be strained, or compromised, and yet somehow it often is. When you consider certain attitudes to the elderly, disabled and sick, you’d think these people were leeches or something (which they’re clearly not!), but such is the way disgusting views are being reflected onto treatments.

Councils and local authorities are being forced to cut quality of care in favour of increased quantity of people seen as quickly as possible. They argue that the budgets just do not exist to give adequate care, and that shorter appointments will have to do.

Clearly, it’s not enough. According to many care agencies and even the national media, families need better social care provision. Our population is aging, for a start. In just a few short years, there will be more elderly people requiring care, for example, than there are adults of working age able to give it.

Looking at the data from 2013, according to 63 local authorities, 75% of appointments for care were carried out in under 15 minutes. This isn’t the fault of the carers themselves, but they are clearly stretched. Such short appointments can sadly mean that disabled, sick or older people are having to choose whether they want help going to the bathroom, or having a drink. Some of these people aren’t capable of managing this alone, sadly, and so are relying on home help to complete these seemingly everyday tasks.

What can help? There are some suggestions that technology could well be the answer. Everything else in our modern society seems to rely on it, and now it seems like those who may well have seemed ostracised from these developments in the past could actually benefit in a similar manner.

Technology can make visits more efficient – meaning visits don’t have to be as rushed. It could also help plan out more strategically organised visits, for example taking things like geographic location into account. It makes no sense, for example to go from point A to Z, bypassing B, C, D, E and so on in the meantime, only to go back on yourself later!

Overall, tech saves valuable time and money. These two things are the main problems when it comes to poor service, and account for many of the tired arguments in these areas. By bringing the industry in line with others, quality of care could improve, and lives could be saved.

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