The New NHS Resource Centre for Patient and Public Involvement

David Gilbert

Director of Organisational Development
21st June 2006

Background to the Problem

• Long history of PPI
• Established in legislation
• Health and Social Care Act 2001
• PPI led improvements are patchy
• PPI needs to be mainstreamed
• Build on good work being done
• PPI work needs to fit a new NHS

The new PPI Resource Centre

We are a consortium

• University of Warwick
• LMCA an alliance for health
• Centre for Public Scrutiny

Complementary responsibilities:

• Jonathan Tritter – Executive Director & Research Lead
• David Gilbert – Leads on Organisational Development
• Jill Brunt – In charge of Learning and Support
• Ian Brittain – Director of Communications
• Jane Martin – Facilitates Patient-Citizen Exchange
• David Pink – Facilitates the Health Voluntary Sector Network
• Sandy Sparks – Operations Manager

The new PPI Resource Centre

• Promote the value of patient and public involvement
• Create a one stop shop for information and advice
• Build capacity of organisations, staff and patient-citizens
• Develop and disseminate practical resources
• Generate evidence-based models & best practice examples
• Identify and maximise learning opportunities
• Develop networks and communities of interest
• Practice what we preach

If you have responsibility for PPI we will…

• Be your signpost to learning opportunities
• Put you in touch with people who can help
• Provide good practice examples
• Identify practical tools for your work
• Undertake research on key issues
• Keep you up to date on the PPI world
• Hold learning events and seminars

The Importance of Stakeholders

• Generating the concept of the Centre
• Bid to tender based on extensive consultation
• Our response as a consortium
• Vision shaped by work with over 40 organisations
• Need for continued collaboration

Work Domains

• Organisational Development
  • Working with NHS Organisations to build PPI Systems
  • Meeting Core Standard 17
• Learning and Support
  • Identifying and responding to needs
  • Curriculum development
  • Identification and accreditation of providers
• Research and Best Practice
  • Gathering and generating evidence
  • Methodological development
• Patient-Citizen Exchange
• The People Bank

The Research & Best Practice Domain

• Identifying and distilling evidence
  • Documenting examples of good practice
  • Drawing on what works best from around the world
• Identifying what we don’t know
  • Filling the gaps in our knowledge
• Ensuring that what we know informs, training, practice, evaluation and development
• Promoting high quality PPI
  • In every healthcare context

The Learning and Support Domain

• Ensuring organisations can access high quality learning
• Mapping learning needs
• Developing learning pathways for:
  • Members of PPI Forums
  • Citizen governors
  • PPI Champions
  • PPI Professionals
• Linking with:
  • the Skills Escalator
  • the Knowledge and Skills Framework

The Organisational Development Domain

• Working on the ground to develop PPI systems in healthcare organisations
• Embedding PPI in the local health economy
• Building on the best of local notable practice
• Creating an organisational climate for change
• Promoting active learning
• Building capacity in organisations at local, regional and national level

The People Bank

• Training and supporting Patient-Citizens and PPI champions to shape the agenda of the NCI
• Promoting co-production
  • in organisational development work
  • in learning and support
  • in research and best practice

The Patient-Citizen Exchange

• Facilitating online networks
• Enabling patient and public voice
• Developing mutual understanding
• Promoting accessible and innovative communication and dissemination
• Reaching diverse and traditionally hard to reach audiences
• Ensuring an inclusive approach to governance and management
• We look forward to working with you

Contact us at:
ppicentre@warwick.ac.uk

See our website:

last updated 5/11/06